Communication, not only between accommodation staff and students, but also between office staff at head office, or across the locations is often key to smooth business practice.
Probooker, continually evolving to meet our clients' needs, offers some rich funtionality to help achieve a smooth, consistant and easily manageable flow of communication.
Staff to Student
- Email notifications at all key points, such as bookings, viewing enquiries, and confirmation of appointments
- Email reminders of arrears and other financial issues
- Bespoke single SMS to a student or mass SMS messaging to a definded group of students, or to all students
- Bespoke single Emails to a student or mass SMS messaging to a definded group of students, or to all students
- SMS and Emails are template based to save significant time when sending notifications out
- History trackers which tracks all emails, plus the ability to add manual history such as to signify when a phone conversation has taken place
Staff to Staff
- Staff can send system messages to each other and include a one-click link to specified bookings or students
- Staff have a system diary which other staff can see at any time, dependent on designated permissions
- Staff appointments are automatically placed on the diary and on the main Probooker home page for reassurance and as a reminder
- Administrators can assign staff to specific tasks and duties, such as being notified when a viewing request has been made, and they all get the relevant emails